Now that members are returning to fitness facilities, meeting customer expectations and creating a loyalty that will retain them has become even more vital. That’s why “Member Loyalty by Design” is one of the many education sessions on tap at this year’s Club Industry Executive Summit Nov. 8-10 in Nashville. And we have the team at MXM, a sponsor of the event, presenting this session in each of the three summits encompassed in the Executive Summit.
Blair McHaney, Jenny Hymer and Jason Abucejo will tailor the presentation to each group whether you are one of the top revenue-generating club owners and C-suite members in the invitation-only CEO Summit or whether you are a mid-sized or small club or studio executive in the Club and Studio Summit or whether you are an executive at a YMCA, JCC, parks and rec, university rec center or medical wellness center attending the Not-For-Profit Summit.
Each presentation will offer takeaways specific to your segment that you can take back to your team about how to update your member loyalty operating system and what that system should look like.
Register today by going here.
CEO Summit invitees will receive a separate registration link via email, as this portion of the event requires qualification and invitation. If you have not received an invitation to the CEO Summit portion of the event and think you qualify for it, please email [email protected] with how many clubs you have, your annual revenue, your title and a link to your website.