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Commentary, interviews and online analysis for professionals at all levels of the fitness industry.

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To Succeed, Refresh and Pinpoint Your Location
Jul 24, 2019
Finding your pathway to the future would be easier if you had a "You Are Here" pin marking your position in relation to others in the industry. Unfortunately, such a pin does not exist, but you do have other ways to get a clearer picture of which...
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Make Sure You Offer Conspicuous Customer Service
Jul 21, 2019
To ensure your members know you are thinking of them and offering them the best service they can find, you need to demonstrate conspicuously that you are thinking of them.
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