Crunch Fitness, New York, ranked first in best in class for the fitness category in the 2018 Franchisee Satisfaction Awards list put out by Franchise Business Review. The list included nine other fitness businesses.
“We have been fortunate enough to be a five-year recipient of the FBR 50 Franchisee Satisfaction Award, but this is the first time we have been rated as number one,” said Ben Midgley, CEO of Crunch Franchising. More about Crunch's ranking can be found here.
Franchise Business Review surveyed approximately 30,000 franchisees (representing 334 brands) to identify the top 50 franchises across four size classes for its annual Franchisee Satisfaction Awards. Franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity.
“As an independent research firm, we rate the franchise companies in the marketplace today and identify those that have the highest levels of satisfaction and performance among their franchisees in order to help entrepreneurs when choosing which franchise to invest in,” Eric Stites, CEO of Franchise Business Review, said in a press release. “The companies on this year’s list are the top performing brands in the areas critical to their franchisees’ success.”
Find out which fitness franchises made the list in this clickable gallery, or view the full list here. (Fitness franchises begin on page 14.)