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Blair McHaney

President, MXM

Blair McHaney is a teacher, student and practitioner of operational customer experience management (OCEM). He spent two and a half years at Medallia as vice president of strategic initiatives. He is currently president of MXM, a Medallia partner company specializing in OCEM for the fitness industry. McHaney also is president of Confluence Fitness Partners Inc., operating health clubs in Central Washington since 1983.   

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