When a studio owner finds that a staff member is not performing as expected and required, it's imperative for managers to take action quickly before the failings pull down more staff members and the studio in general.
More health club operators should raise the bar by teaching their staff to use luxury language. Doing so makes your members feel part of something special whether or not your health club is a luxury brand.
Whether you are opening a franchise location or an independent health club, the process is often fraught with challenges. One of the biggest challenges can be delays, especially those beyond a club owner's control.
Anytime Fitness CEO and co-founder Chuck Runyon shares how his experience developing a startup business and continuing to grow it into one of the largest chains in the world has shown him what's important in picking a president for...